Mandy Risso, Managing Director
When Mandy set up Rivendell Carpets and Flooring, her aim was to provide a professional, quality flooring service to individuals as well as businesses. Her knowledge of the wide range of flooring products available on the market, combined with a real flair for colour and desire to provide a quality service to customers has seen the business thrive.
Why the name “Rivendell”?
“People always ask why Rivendell? I fell in love with Tolkien at the age of 7 and was fascinated by the worlds he created, especially Rivendell, a magical and special place that granted safety to all that entered. So when I set up my own business I wanted to give it a name that would signify what I wanted to provide to both my clients and staff.”
Rob Ware, Sales Manager
Rob brings 37 years of expertise to the team which he has gained in a wide range of roles within flooring retail. His friendly and warm manner with clients combined with great technical and product knowledge means he is a safe pair of hands whether dealing with an individual looking for new carpet for their home or arranging flooring for a landlord or large commercial project.
Favourite Lord of the Rings Character: Gollum
Natalie Morris, Office Manager
Natalie brings with her a wealth of experience in the Customer Services environment. It's up to Natalie to oversee and manage all of Rivendell's business development and marketing efforts.
An avid organiser, it's no wonder that Natalie has taken it upon herself to raise over £10,000 for different charities in the last three years. In her spare time she practices Reiki and also enjoys hosting spiritual events.
When Natalie first saw the Rivendell branding, she couldn't get enough since purple is her favourite colour!
Favourite Lord of the Rings Character: Bilbo Baggins
Karen Owen, Accounts Administrator
Karen has considerable administrative and accounting experience from across a wide range of sectors and provides the crucial support to the rest of the team to keep everything running smoothly and on time.
Favourite Lord of the Rings Character: Bilbo Baggins
Kirsty Usher, Operations Manager
Kirsty has a wealth of experience in customer facing roles and works hard to achieve excellent results for customers. Approachable and driven, Kirsty is our Operations Manager overseeing all operational developments and projects. She brings her experience and knowledge from working as a civil servant to the flooring industry to support and manage the fitting team, liaise with customers and oversee large flooring projects. Her favourite Lord of the Rings character is Galadriel.
Binks, CEO and resident office blogger
From his bed in the corner of the office our CEO Binks oversees the entire team and keeps us all on our toes, literally by demanding lots of walks!
Our Team of Fitters
Affectionately known as “the hobbits” with their furry feet, our team of experienced fitters make light work of any job. They are all CSCS registered and fully H&S trained so you can be assured of the quality of the work they completed – they will even get the vacuum out before they leave to ensure your room is as tidy as they found it.
Mandy Risso, Managing Director
When Mandy set up Rivendell Carpets and Flooring, her aim was to provide a professional, quality flooring service to individuals as well as businesses. Her knowledge of the wide range of flooring products available on the market, combined with a real flair for colour and desire to provide a quality service to customers has seen the business thrive. Why the name “Rivendell”? “People always ask why Rivendell? I fell in love with Tolkien at the age of 7 and was fascinated by the worlds he created, especially Rivendell, a magical and special place that granted safety to all that entered. So when I set up my own business I wanted to give it a name that would signify what I wanted to provide to both my clients and staff.”
Rob Ware, Sales Manager
Rob brings 37 years of expertise to the team which he has gained in a wide range of roles within flooring retail. His friendly and warm manner with clients combined with great technical and product knowledge means he is a safe pair of hands whether dealing with an individual looking for new carpet for their home or arranging flooring for a landlord or large commercial project. Favourite Lord of the Rings Character: Gollum
Natalie Morris, Office Manager
Natalie brings with her a wealth of experience in the Customer Services environment. It's up to Natalie to oversee and manage all of Rivendell's business development and marketing efforts. An avid organiser, it's no wonder that Natalie has taken it upon herself to raise over £10,000 for different charities in the last three years. In her spare time she practices Reiki and also enjoys hosting spiritual events. When Natalie first saw the Rivendell branding, she couldn't get enough since purple is her favourite colour! Favourite Lord of the Rings Character: Bilbo Baggins
Karen Owen, Accounts Administrator
Karen has considerable administrative and accounting experience from across a wide range of sectors and provides the crucial support to the rest of the team to keep everything running smoothly and on time. Favourite Lord of the Rings Character: Bilbo Baggins
Kirsty Usher, Operations Manager
Kirsty has a wealth of experience in customer facing roles and works hard to achieve excellent results for customers. Approachable and driven, Kirsty is our Operations Manager overseeing all operational developments and projects. She brings her experience and knowledge from working as a civil servant to the flooring industry to support and manage the fitting team, liaise with customers and oversee large flooring projects. Her favourite Lord of the Rings character is Galadriel.
Binks, CEO and resident office blogger
From his bed in the corner of the office our CEO Binks oversees the entire team and keeps us all on our toes, literally by demanding lots of walks!
Our Team of Fitters
Affectionately known as “the hobbits” with their furry feet, our team of experienced fitters make light work of any job. They are all CSCS registered and fully H&S trained so you can be assured of the quality of the work they completed – they will even get the vacuum out before they leave to ensure your room is as tidy as they found it.