Mandy Risso, Managing Director
When Mandy set up Rivendell Carpets and Flooring, her aim was to provide a professional, quality flooring service to individuals as well as businesses. Her knowledge of the wide range of flooring products available on the market, combined with a real flair for colour and desire to provide a quality service to customers has seen the business thrive.
Why the name “Rivendell”?
“People always ask why Rivendell? I fell in love with Tolkien at the age of 7 and was fascinated by the worlds he created, especially Rivendell, a magical and special place that granted safety to all that entered. So when I set up my own business I wanted to give it a name that would signify what I wanted to provide to both my clients and staff.”
Favourite Lord of the Ring Character: Strider
Rob Ware, Sales Manager
Rob brings 37 years of expertise to the team which he has gained in a wide range of roles within flooring retail. His friendly and warm manner with clients combined with great technical and product knowledge means he is a safe pair of hands whether dealing with an individual looking for new carpet for their home or arranging flooring for a landlord or large commercial project.
Favourite Lord of the Rings Character: Gollum
John Cronin, Operations Manager
John has been in the flooring trade for 24 years, since he left school. A fully trained fitter his life revolves around carpet and flooring, which his wife loves and hates in equal measure. Also a Dad to two boys, when he's not working, busy running around overseeing customer care and contact and the odd fitting job, he says his 'time out' is to find fresh air, usually involving a long walk - to the pub.
Favourite Lord of the Rings Character: Legolas
Natalie Morris, Office Manager
Natalie brings with her a wealth of experience in the Customer Services environment. It's up to Natalie to oversee and manage all of Rivendell's business development and marketing efforts.
An avid organiser, it's no wonder that Natalie has taken it upon herself to raise over £10,000 for different charities in the last three years. In her spare time she practices Reiki and also enjoys hosting spiritual events.
When Natalie first saw the Rivendell branding, she couldn't get enough since purple is her favourite colour!
Favourite Lord of the Rings Character: Bilbo Baggins
Vikki Hewlett, Accounts Administrator
Vikki worked at Carpet and Flooring before moving to Rivendell so has considerable administrative and accounting experience in the trade. She provides the crucial support to the rest of the team to keep everything running smoothly and on time and fed with cakes - she makes a mean Milky Bar Cheesecake.
Favourite Lord of the Rings Character: Frodo
Conner Pickles, Operations Assistant
Conner looks after the warehouse and is in charge of making sure deliveries come in and out. He’s a very helpful Hobbit, also known chief tea maker because he keeps the team supplied with food and drink to ensure maximum productivity.
Favourite Lord of the Rings Character: Samwise Gamgee
Mr Binks
RIP to our much missed Chairman.
8/10/07 - 18/6/19
Our Team of Fitters
Affectionately known as “the hobbits” with their furry feet, our team of experienced fitters make light work of any job. They are all CSCS registered and fully H&S trained so you can be assured of the quality of the work they completed – they will even get the vacuum out before they leave to ensure your room is as tidy as they found it.
Mandy Risso, Managing Director
When Mandy set up Rivendell Carpets and Flooring, her aim was to provide a professional, quality flooring service to individuals as well as businesses. Her knowledge of the wide range of flooring products available on the market, combined with a real flair for colour and desire to provide a quality service to customers has seen the business thrive. Why the name “Rivendell”? “People always ask why Rivendell? I fell in love with Tolkien at the age of 7 and was fascinated by the worlds he created, especially Rivendell, a magical and special place that granted safety to all that entered. So when I set up my own business I wanted to give it a name that would signify what I wanted to provide to both my clients and staff.” Favourite Lord of the Ring Character: Strider
Rob Ware, Sales Manager
Rob brings 37 years of expertise to the team which he has gained in a wide range of roles within flooring retail. His friendly and warm manner with clients combined with great technical and product knowledge means he is a safe pair of hands whether dealing with an individual looking for new carpet for their home or arranging flooring for a landlord or large commercial project. Favourite Lord of the Rings Character: Gollum
John Cronin, Operations Manager
John has been in the flooring trade for 24 years, since he left school. A fully trained fitter his life revolves around carpet and flooring, which his wife loves and hates in equal measure. Also a Dad to two boys, when he's not working, busy running around overseeing customer care and contact and the odd fitting job, he says his 'time out' is to find fresh air, usually involving a long walk - to the pub. Favourite Lord of the Rings Character: Legolas
Natalie Morris, Office Manager
Natalie brings with her a wealth of experience in the Customer Services environment. It's up to Natalie to oversee and manage all of Rivendell's business development and marketing efforts. An avid organiser, it's no wonder that Natalie has taken it upon herself to raise over £10,000 for different charities in the last three years. In her spare time she practices Reiki and also enjoys hosting spiritual events. When Natalie first saw the Rivendell branding, she couldn't get enough since purple is her favourite colour! Favourite Lord of the Rings Character: Bilbo Baggins
Vikki Hewlett, Accounts Administrator
Vikki worked at Carpet and Flooring before moving to Rivendell so has considerable administrative and accounting experience in the trade. She provides the crucial support to the rest of the team to keep everything running smoothly and on time and fed with cakes - she makes a mean Milky Bar Cheesecake. Favourite Lord of the Rings Character: Frodo
Conner Pickles, Operations Assistant
Conner looks after the warehouse and is in charge of making sure deliveries come in and out. He’s a very helpful Hobbit, also known chief tea maker because he keeps the team supplied with food and drink to ensure maximum productivity. Favourite Lord of the Rings Character: Samwise Gamgee
Mr Binks
RIP to our much missed Chairman. 8/10/07 - 18/6/19
Our Team of Fitters
Affectionately known as “the hobbits” with their furry feet, our team of experienced fitters make light work of any job. They are all CSCS registered and fully H&S trained so you can be assured of the quality of the work they completed – they will even get the vacuum out before they leave to ensure your room is as tidy as they found it.