Your personal home visiting service and willingness to help, really was appreciated. You made the other people who quoted on the job look very poor indeed. There was nowhere near the standard you offered and your price was also very keen.
On the day of the installation everything ran very smoothly leaving me to continue with a normal days work very easily. The three fitters arrived and unloaded their van ready to bring the materials into the house at the arranged time and got straight on with the job. They were all very pleasant and were well briefed on what had been arranged to take place on the day. Mandy had even arranged a carpenter to pop in during the installation to ensure all the doors still worked properly after the new thick pile carpet was laid.
The finished was absolutely faultless and we were very pleased with the whole process Rivendell Carpets and Flooring had delivered. I would have no hesitation in recommending them to any of my friends or associates."
In fact everyone from your company that I've met has been charming.
Carpets look fab and the bathroom looks good!
Thanks so much for all your help, Brian the fitter was great as well.
Will recommend you to anyone looking for new carpets."
We look forward to having more carpets from you in future."
From lady who phoned me to the person measuring who was friendly, helpful and prompt at the time arranged and the carpet fitter who again did an absolutely faultless job.
Well done all the staff connected to Rivendell."
- You responded promptly to my plea for help!
- You understood what I needed and explained what would work
- The quality is excellent
- The price is fantastic value
- You arranged for the work to be done in double-quick time
Last week I had a problem (although geriatric feline remains domiciled) and this week I have a beautiful new floor, which smells fantastic. I would not hesitate to recommend the services of Rivendell Carpet and Flooring to anyone."
The new carpet looks fabulous and the laying process was good fun, as I got a bit involved with helping Bryan.
I am absolutely thrilled with the Amtico luxury vinyl tiles in my hallway and cloakroom and my stair runner and stair rods are beautiful. It has transformed the whole house”.
Our offices date back to the 1600’s with uneven concrete floors and sloping walls so are not the easiest premises to carpet. Mandy came out to our offices at short notice with a good range of samples and advice on what would be most suitable.
Once the order was placed, the carpet was fitted within a few days, with very little disruption and at a competitive price.
I would highly recommend Rivendell Carpets for their quick, efficient and friendly service."
We have used Rivendell before on a few occasions for our previous business and our private flat so when it came to re-flooring Grove Lodge we knew who to go to. We originally found out about Rivendell through our interior designer Yvonne Lye who often uses Rivendell’s services in her work.
Rivendell maintained a very good relationship between our interior designer and themselves, with Mandy Risso as the main point of contact. Their knowledge of products and of their uses was extremely informative and they provided them at a competitive price.
Rivendell worked with my interior designer to transform Grove Lodge into a place of luxury and the results were outstanding!
Rivendell was chosen from a wide number of tenderers on the basis of their strong application and obvious commitment to quality and workmanship. I am happy to say that the judgement of the selection committee was borne out by the execution of the contract which was successfully completed on time and on budget.
The response we have had from the thousands of people that are now attending the autumn and winter performances at the hall has been overwhelmingly complimentary to all aspects of the redecoration, particularly the new plush carpets. On the basis of this recent experience with Rivendell I would have no hesitation in recommending their services particularly for public venues that demanded 1st class quality professionalism."
Rivendell remain integral to our business and the service we provide and we continue to receive a first class service in terms of quality and cost. Jackson Property looks forward to receiving such service and maintaining our close working relationship for many years to come."
I did an online search for local carpet and flooring companies and Rivendell’s website has a nice feel to it and looked like they did what we wanted. It’s hard to know where to start because buying carpet is not something you do every day of the week.
As a creative digital agency we didn’t want a standard blue or grey carpet. We have hard flooring downstairs but wanted something different upstairs. Originally we had thought we would like a light, neutral colour and a natural carpet material.
I spoke to a couple of companies but Rob from Rivendell came in with a great selection of different samples and was really helpful. We found making the decision difficult because we had lots of people with lots of great ideas about what they wanted but when it came down to it, we spent time looking at different options including carpet and sisal and Rob’s expertise definitely helped influence our final decision.
“We went for the Sisal Super Boucle from Alternative Flooring which is a natural weave and slightly darker in colour that we had originally wanted, but with a fleck to hide a multitude of sins. We really love the overall look that completely reflects the look and feel of our modern office really well.
The whole fitting process was seamless. Once we made the decision it was ordered, the flooring fitters were booked in, they turned up on time, were sensitive to our needs, helpful and happy to work around us. All in all it was a great experience that more than met expectations. It’s great to have a go to local company for carpet and flooring needs.